If all looks good, then close the ATI GUI and turn off Acronis Active Protection, then copy back the contents of the C:\ProgramData\Acronis\TrueImageHome\Scripts folder from your copy made earlier. Next, download the Acronis Cleanup Tool (link in my signature) and run this as Administrator then restart your computer to finish the process.įinally, re-install the latest build installer version of ATI 2019 (14690) and check that it opens correctly without any existing task data from the initial step above (1st paragraph). Next, given your statement that you have already tried the suggestions given so far, then I would recommend doing a clean install of ATI 2019 as follows:įirst, uninstall the current ATI software via the Control Panel option for this. Bill, unless you have used the new option found in ATI 2018 and later to save your task configuration settings to a zip file, I would recommend making a copy of the C:\ProgramData\Acronis folder structure.
